Privacy Policy
Effective Date: 12/01/2024
Introduction
At Transformational Healing, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal and health information when you visit our website or use our services. By using our website or services, you consent to the practices outlined in this Privacy Policy.
This Privacy Policy complies with the Health Insurance Portability and Accountability Act (HIPAA), the California Confidentiality of Medical Information Act (CMIA), the California Consumer Privacy Act (CCPA), and other applicable privacy laws.
Information We Collect
We may collect the following types of personal and health-related information when you interact with our website or use our services:
Personal Identification Information:
Name, email address, phone number, mailing address, and emergency contact information.
Health Information (Protected Health Information or PHI):
Information related to your medical history, mental health history, treatment plans, therapy sessions, and progress notes.
Payment and Financial Information:
Credit card details, insurance information, and billing information for services rendered.
Website Usage Information:
Log data such as your IP address, browser type, and pages visited on our website. This is collected automatically when you visit our site, typically via cookies or similar tracking technologies.
How We Use Your Information
We use your information for the following purposes:
To Provide Therapeutic Services: To deliver therapy, counseling, and related services.
Communication: To send appointment reminders, billing information, and other communications related to your treatment.
To Improve Our Services: To analyze how our website is used, improve user experience, and enhance our offerings.
Payment Processing: To process payments and insurance claims, and for accounting purposes.
Legal Compliance: To fulfill legal obligations or respond to lawful requests for information, including compliance with mandatory reporting requirements.
How We Share Your Information
We do not sell or rent your personal information. We may share your information under the following circumstances:
With Your Consent: We will obtain your explicit consent before sharing your information with other healthcare providers or professionals involved in your treatment.
For Legal and Regulatory Purposes: We may disclose your personal and health information if required by law, including mandatory reporting of abuse or threats of harm.
Third-Party Service Providers: We may share your information with third-party vendors (e.g., billing services, IT support) who assist us in providing services. These vendors are required to maintain the confidentiality and security of your information.
For Payment and Healthcare Operations: We may share your information with insurers or healthcare providers for the purpose of processing payments or coordinating your care.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience on our website. These technologies collect information about your browsing activities and help us analyze website traffic.
You may choose to disable cookies through your browser settings, but this may limit certain functionality of the website.
Data Security
We employ industry-standard security measures to protect your personal and health information from unauthorized access, alteration, or disclosure. These include:
Encryption of sensitive data.
Secure storage of medical records and payment information.
Limited access to personal data by authorized personnel only.
However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.
Your Rights
Depending on your location, you may have the following rights regarding your personal and health information:
Right to Access: You have the right to request a copy of your personal and health information.
Right to Correct: You can request that we correct any inaccurate or incomplete information.
Right to Delete: You can request that we delete your personal information, subject to legal and contractual limitations.
Right to Opt-Out of Data Collection: You can choose not to share certain personal information with us, though this may impact the services we can provide.
Right to File a Complaint: If you believe your privacy rights have been violated, you can file a complaint with us or the relevant regulatory authority (such as the U.S. Department of Health and Human Services or the California Department of Public Health).
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Information
If you have any questions or concerns about this Privacy Policy or wish to exercise your rights regarding your personal and health information, please contact us at:
Morgan Nelson, LCSW
Transformational Healing
Phone: (949) 898-2480
Email: morgan@transformationalhealing.net
Terms and Conditions
Effective Date: 12/01/2024
Introduction
These Terms and Conditions govern your use of the website for Transformational Healing. By accessing or using our website, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, you must not use the website.
Use of the Website
The website is intended for informational purposes and to provide services related to therapeutic counseling. By using the website, you agree to use it for lawful purposes only and not to engage in any activity that may harm, disrupt, or impair the website’s functionality.
Intellectual Property
All content on the website, including text, graphics, logos, images, and software, is the property of Transformational Healing or its content suppliers and is protected by copyright laws. You may not use, reproduce, or distribute any content from this website without our prior written consent.
Website Access
We grant you a limited, non-exclusive, and non-transferable license to access and use the website for personal use. You agree not to:
Use the website for any illegal, harmful, or fraudulent purposes.
Interfere with or disrupt the website’s functionality, servers, or networks.
Attempt to gain unauthorized access to any part of the website or systems.
Disclaimers
No Medical Advice: The content provided on this website is for informational purposes only and is not intended as individualized medical or therapeutic advice. You should not infer that information on this website is equivalent to treatment. Please seek a consultation to assess your individual needs.
No Guarantee of Services: We make no guarantees about the availability of specific services, therapy session outcomes, or responses to inquiries made through the website.
Limitations of Liability: We are not liable for any damages or losses arising from your use of the website or reliance on the information provided, including but not limited to direct, indirect, incidental, or punitive damages.
Privacy and Data Collection
Please refer to our Privacy Policy for information on how we collect, use, and share your personal information. By using the website, you agree to the practices outlined in the Privacy Policy.
Links to Third-Party Websites
Our website may contain links to third-party websites. These links are provided for your convenience, but we do not control or endorse the content or privacy practices of these external sites. We recommend reviewing the privacy policies and terms of use of any third-party websites you visit.
Modification of Terms
We reserve the right to modify, amend, or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the website. It is your responsibility to review these Terms periodically to stay informed about any updates.
Termination of Access
We may suspend or terminate your access to the website at our discretion if we believe you have violated these Terms and Conditions.
Governing Law
These Terms and Conditions are governed by the laws of the State of California, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the appropriate courts of California.
Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Morgan Nelson, LCSW
Transformational Healing
Phone: (949) 898-2480
Email: morgan@transformationalhealing.net